Improve customer experience and satisfaction while optimising operational & cost efficiency with our conversational AI platform (also known as a chatbot) that provides personalised experiences and multi-lingual support
Ensure Delighted Customer Experience with Responsive and Relevant Automated Conversation
Provide fast response and support to customers/ users by providing answers for commonly asked questions or handing the conversation to live agents to better solve the new or tricky queries which improve customer experience.
Trained by Natural Language Processing to learn and improve from time to time in order to handle new intents and refresh a latest set of similar queries that are frequently asked in a period of time.
Multi-platform deployment (website, mobile app, FB messenger etc) is available to provide greater accessibility for users and for organisations to remove barriers in the adoption via the familiar platforms where your users want to have interactions with your organisation.